PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
These Terms & Conditions of Website Use ("Website Terms") apply to your use of the Queensland Calibrations Pty Ltd website at qldcalibrations.au ("Website").
By accessing or using this Website, you agree to these Website Terms. If you do not agree with these Website Terms, please do not use the Website.
1. About This Website
This Website is owned and operated by Queensland Calibrations Pty Ltd ("Queensland Calibrations", "we", "us" or "our").
The Website provides information about our business, products and services and enables customers to enquire about, request quotations for, and purchase certain goods and services.
We may update, modify, suspend or discontinue any part of the Website from time to time without notice.
2. Website Information
We take reasonable care to ensure that information published on this Website is accurate and current. However, product information, specifications, images, availability, pricing, manufacturer information and other Website content may change from time to time.
Product images are provided for illustrative purposes and may differ from the actual product, including as a result of manufacturer updates or product revisions.
Technical specifications and manufacturer information are provided for general information and should be confirmed before purchase where a particular specification, feature, compatibility or application is important.
To the extent permitted by law, Queensland Calibrations does not warrant that all information on the Website will at all times be complete, current or free from errors.
If you require confirmation of product suitability, specifications, availability or other information before purchasing, please contact us.
3. Product Availability and Pricing
Products displayed on the Website are subject to availability.
While we make reasonable efforts to maintain accurate stock, availability and pricing information, discrepancies may occasionally occur due to supplier changes, stock movements, system errors or other circumstances outside our reasonable control.
Prices displayed on the Website are in Australian dollars unless otherwise stated. Prices and charges will be displayed in accordance with applicable Australian law.
While we take reasonable care to ensure pricing and product information is accurate, genuine errors may occasionally occur. Where we identify an error, we will correct it as soon as reasonably practicable and deal with any affected order in accordance with applicable law and our Terms & Conditions of Sale & Service.
Nothing in this section limits any rights or remedies available under Australian Consumer Law.
4. Product Suitability
Customers should satisfy themselves that products are suitable for their intended application. Where you require a product for a particular purpose or application, please advise Queensland Calibrations of those requirements before purchasing so that we can assist with product selection where appropriate.
Information provided on this Website is general in nature and should not be relied upon as professional engineering, electrical, safety or other specialist advice.
Where there is uncertainty about the suitability, compatibility, measurement range, specification or intended application of a product, we recommend contacting Queensland Calibrations before placing an order.
Nothing in this section excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.
5. Orders and Purchases
Purchases of goods and services from Queensland Calibrations are subject to our Terms & Conditions of Sale & Service and, where applicable, our Returns & Refunds Policy.
By placing an order through the Website, you confirm that the information supplied by you is accurate and that you are authorised to place the order.
An order submitted through the Website constitutes an offer to purchase and is subject to acceptance by Queensland Calibrations in accordance with our Terms & Conditions of Sale & Service.
We reserve the right to decline or cancel an order where reasonably necessary, including where a product is unavailable, a genuine pricing or product information error has occurred, payment cannot be processed, or we reasonably suspect fraudulent or unauthorised activity.
Where payment has already been received for an order that we are unable to fulfil, we will provide an appropriate refund.
6. Payment
Payment requirements depend on the method of purchase and whether the customer holds an approved trading account with Queensland Calibrations.
Applicable payment terms are set out in our Terms & Conditions of Sale & Service, quotation, invoice or approved trading account arrangements.
Online payments are processed through the payment methods made available through our Website from time to time.
Queensland Calibrations does not directly store complete payment card details entered through third-party payment processing services.
7. Delivery
Delivery options, charges and estimated delivery timeframes may be displayed during checkout or otherwise advised by Queensland Calibrations.
Any delivery timeframe provided is an estimate unless expressly agreed otherwise.
Customers should ensure that delivery information supplied when ordering is complete and accurate and should notify us promptly if an error is identified.
Customers should inspect goods promptly following delivery and contact Queensland Calibrations as soon as reasonably possible if there is visible freight damage, a shortage, missing items or an incorrect item has been supplied.
Further information regarding delivery and associated responsibilities is contained in our Terms & Conditions of Sale & Service and Returns & Refunds Policy.
8. Returns, Refunds and Consumer Guarantees
Our procedures for returns, refunds, faulty goods, incorrectly supplied goods and change-of-mind requests are set out in our Returns & Refunds Policy.
Our goods and services come with guarantees that cannot be excluded under Australian Consumer Law where that law applies.
Nothing contained in these Website Terms, our Returns & Refunds Policy or our Terms & Conditions of Sale & Service is intended to exclude, restrict or modify any consumer guarantee, right or remedy available under Australian Consumer Law that cannot lawfully be excluded, restricted or modified.
9. Calibration and Technical Information
Information regarding calibration, testing, measurement uncertainty, traceability, standards, certificates or technical services published on this Website is provided for general information.
The scope and requirements of a particular calibration or service will depend upon the instrument, customer requirements, applicable specifications and the service agreed with Queensland Calibrations.
Customers with specific regulatory, accreditation, traceability, measurement uncertainty, certification or other technical requirements should advise Queensland Calibrations of those requirements before placing an order or submitting equipment for service.
10. Intellectual Property
Unless otherwise stated, the Website and its content, including text, graphics, photographs, logos, layout, design and other original material, are owned by or licensed to Queensland Calibrations and are protected by applicable intellectual property laws.
Manufacturer names, trademarks, product names, logos, photographs and other manufacturer-owned material remain the property of their respective owners.
You may access and use Website content for your personal or legitimate internal business purposes.
You must not, without our prior written permission:
- reproduce, republish or distribute substantial portions of our original Website content;
- modify or create derivative commercial works from our original Website content;
- use our Website content for misleading, unlawful or unauthorised commercial purposes;
- remove copyright, trademark or proprietary notices; or
- represent that you are associated with, endorsed by or acting on behalf of Queensland Calibrations where no such relationship exists.
Nothing in these Website Terms transfers ownership of any intellectual property rights to you.
11. Acceptable Use
You must not use the Website:
- for any unlawful, fraudulent or malicious purpose;
- in a way that infringes the rights of another person;
- to introduce viruses, malicious code or other harmful material;
- to attempt to gain unauthorised access to the Website, its systems or associated networks;
- to interfere with or disrupt the operation or security of the Website;
- to impersonate another person or misrepresent your authority or identity; or
- in a manner that could reasonably damage the Website or Queensland Calibrations.
We may restrict or block access to the Website where we reasonably believe these Website Terms have been breached or the Website or its users are at risk.
12. Third-Party Websites and Services
The Website may contain links to manufacturer websites, payment providers, freight providers, training providers or other third-party websites and services.
These links are provided for convenience and information. Unless expressly stated otherwise, Queensland Calibrations does not control those third-party websites and is not responsible for their content, availability, privacy practices or terms of use.
Access to third-party websites is at the user's discretion and may be subject to separate terms and conditions.
13. Website Availability and Security
We take reasonable steps to maintain the security and availability of the Website. However, we cannot guarantee that access will always be uninterrupted, error-free or free from harmful components.
The Website may occasionally be unavailable due to maintenance, system updates, technical issues or circumstances outside our reasonable control.
You are responsible for taking reasonable precautions to protect your own devices, systems and data when accessing the Website.
14. Privacy
Queensland Calibrations handles personal information in accordance with our Privacy Policy and applicable privacy laws.
By using the Website or providing personal information to us, you acknowledge that your information may be collected, used and handled as described in our Privacy Policy.
The Website may also use cookies and similar technologies to support Website functionality, analytics, security and other permitted purposes.
15. Disclaimer and Limitation of Liability
Nothing in these Website Terms excludes, restricts or modifies any right, guarantee, condition, warranty or remedy that cannot lawfully be excluded, restricted or modified under Australian Consumer Law or other applicable law.
Subject to those rights and to the maximum extent permitted by law, Queensland Calibrations is not liable for loss arising solely from:
- temporary unavailability or interruption of the Website;
- reliance upon general Website information where specific professional or technical advice should reasonably have been obtained;
- unauthorised or unlawful use of the Website by another person; or
- third-party websites, systems or services outside our reasonable control.
Where liability cannot lawfully be excluded, it will be limited only to the extent permitted by applicable law.
Nothing in this section affects the separate rights and obligations applying to goods or services purchased from Queensland Calibrations under our Terms & Conditions of Sale & Service, Returns & Refunds Policy or Australian Consumer Law.
16. Changes to These Website Terms
We may update these Website Terms from time to time to reflect changes to our Website, business practices or applicable laws.
The current version will be published on this Website together with its most recent update date.
Your continued use of the Website following an update means that the updated Website Terms will apply to your subsequent use of the Website.
17. Severability
If any provision of these Website Terms is found to be invalid, unlawful or unenforceable, that provision will be read down to the extent necessary or, if it cannot be read down, severed without affecting the validity and enforceability of the remaining provisions.
18. Governing Law
These Website Terms are governed by the laws of Queensland, Australia.
Subject to any rights that cannot lawfully be excluded, the parties submit to the jurisdiction of the courts of Queensland and any courts competent to hear appeals from those courts.
19. Contact Us
If you have any questions about these Website Terms, please contact:
Queensland Calibrations Pty Ltd
ABN 15 155 359 032
Tingalpa, Queensland, Australia
Contact details are available through the Contact Us section of our Website.
Last updated: August 2026